1. Download and complete a Return Materials Authorization Form.
   
• U.S. Return Materials Authorization Form
• International Return Materials Authorization Form
2. REMOVE all sensors and accessories that are NOT required for the repair prior to returning unit.
3. Mark the RMA number CLEARLY on the side of the box with a larger marker or label.
4. Please keep your RMA number for future reference! Return unit for repair to the following address:

 In-Situ Inc.
 Attn: Repairs
 221 E. Lincoln Ave.
 Fort Collins, CO 80524
 USA

To reduce waste, please use your original shipping container, if it is in good condition.

7-Day Service Policy*

Preparing for your next field project and want your equipment to work properly? Let In-Situ service technicians tune up your instruments. With quick turnaround times, you'll be prepared for your next deployment. And if we don't ship your instrument back on the seventh day after approval/pre-approval* — all service is free.

*For complete details on our service policy, please read the U.S. Return Materials Authorization form.